Privacy Policy

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. When you provide the information to us for use of our services, we also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and your personal profile.  Note: we will not collect personal information unless you provide it to us.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you provide us such as your name, address and email address, as well as any other information necessary for the transaction (payment, profile). Your personal information will be used for the specific reasons stated above only.

Additionally, we collect non-personally identifiable information (IP addresses and length of visit information, etc.) through the use of cookies.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Kajabi platform. Kajabi provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Kajabi data storage, databases and the general Kajabi applications. They store your data on secure servers behind a firewall. You can find information on Kajabi’s privacy information by clicking here.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to provide services, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

We use Google Analytics and other applications offered through the Kajabi in order to:

• Provide a great experience for our visitors and customers;
• Identify our registered members;
• Monitor and analyze the performance, operation and effectiveness of Kajabi’s platform;
• Ensure our platform is secure and safe to use.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy that affect you, we will send you an automatically generated email notifying you of the change, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.

Website Terms and Conditions

By using this Website, you agree to be bound by Inner Compass Coach, LLC (“Company”, “Company”, “we”, “us” and/or “our”) Terms of Service that follow, in addition to our Privacy Policy, Medical Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products, services, courses, and contents available through the Website.  If you do not accept the terms contained on this page, you should cease the use of this website immediately. Company reserves the right to change any of these terms at any given time.

All views and opinions expressed on this site represent those of the Company team only, and should not be construed as statements of fact or commentary on any specific company, individual or thing. We recommend that you do other research before making any personal or business decisions, and any decisions that you make will not be based on information provided on this site. As such, we will not be held liable to compensate you in any way whatsoever if you ever happen to suffer a loss, inconvenience, or damage due to information displayed or stated on our website. Company cannot be responsible for the actions of individuals outside of our company.

​We are committed to providing up-to-date information, but can’t make representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, courses, or contents. The Website contains a large amount of data, and errors are likely to occur; for example, changes in dates and times of courses and programs. We therefore do not accept any liability for errors or omissions with regards to content of the Website. Should you find any inaccurate information on the Website, please contact us, and we shall correct it as soon as it is practical to do so.

MINORS 

We do not provide services or sell products to minors. If you are below the age of 18, you may use our website only under the direct and active supervision of a parent or other legal guardian. If you are under the age of 18, please DO NOT provide us or other website visitors with any personal information.

COMPENSATION DISCLOSURE

Company LLC may have certain agreements with third-party providers of products and services that are recommended on this site.  This might involve like referrals, payments for referrals or direct payments for services to or from Company.  By continuing to use our products, you acknowledge and accept that these arrangements may exist.  Should you have any further questions on specific arrangements, please contact us.

INTELLECTUAL & COPYRIGHT POLICY

All photos and text used in this site are the intellectual property of Company unless otherwise stated. Additionally, unless otherwise noted, we are also the legal copyright holder of all material, content and courses available on this website or delivered through it, and it may not be used, reprinted, modified, or published without our permission. If you would like to use any of the photos, content, video, works or text found in this website, please contact us stating your intention and purpose.

The Website is provided solely for personal, noncommercial use. You may not use the Website or the materials in any medium, available for any purpose which we have not explicitly authorized. More specifically, you may not modify, copy, reproduce, republish, upload, post, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Website without prior permission of Company. You may, however, download, print, and/or share one copy of individual pages of the Website for non-commercial use, provided that you credit us accordingly.  This does not include publication through online or commercial means.  You may provide links to our website without permission.

By posting or submitting any material (including, without limitation, comments, blog entries, Facebook or other social media postings, customer reviews, photos and videos) you are representing that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material. In addition, when you submit any material, through any means, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose.

Company creates all of our content and sources our images via licensed stock photos. All photos are properly credited, however, if we have missed any, please send us a message and we will immediately remove it or provide credit as necessary. 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

LICENSE AND ACCESS

Subject to your full compliance with these Conditions of Use and any applicable Service Terms, and your payment of any applicable fees, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable and fully revocable license to access and make personal, non-commercial use of the Company products, courses, content or services. The license granted herein does not include: any resale or commercial use of any Company goods, courses, content or services, or any derivative use of any Company’ Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots (bots), or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Company or its licensors, suppliers, publishers, rightsholders, or other content providers. Company reserves the right to refuse service, terminate accounts, and/or cancel orders in our sole discretion, including, without limitation, if we believe that customer conduct violates these Conditions of Use, applicable law, or is harmful to our interests. In other words, you may not misuse Company’s products, courses, contents or services.

PAYMENT SECURITY

All online payments are processed securely through third-party payment processors: PayPal and Kajabi.  As such, you agree that Company is not responsible for the security of your payment.  Please refer to the privacy and security standards here on PayPal's website of your chosen processor before processing payment.

PAYMENT PLAN AUTHORIZATION

You hereby authorize the Company to charge your credit card or debit card automatically according to product purchased.

REFUND POLICY

All sales are Final. As Online Courses and other Digital Products are comprised of videos, images, and/or documents that are able to be used upon receipt, Company does not offer Refunds on its Digital Products. For online payment of coaching services, please refer to the terms of the specific coaching agreement.

In the instance that you feel the course or digital product did not meet your needs or expectations, you may request a refund through email.  Company may grant a partial or full refund based on the nature of the request at its sole discretion.

DISCLAIMERS AND LIMITATIONS OF LIABILITY 

Disclaimers.  EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND COMPANY DOES NOT MAKE WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OR ANY REGARDING AVAILABILITY, RELIABILITY, OR ACCURACY OF THE SERVICES.

Exclusion of Certain Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, COMPANY ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF USE, LOSS OF DATA, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES AND THESE TERMS, AND WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF COMPANY, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS ARISING OUT OF OR IN CONNECTION WITH THE SERVICES AND THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO COMPANY FOR USE OF THE PRODUCTS OR SERVICES AT ISSUE DURING THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY; AND (B) US $25.00.

Consumers. We acknowledge that the laws of certain jurisdictions provide legal rights to consumers that may not be overridden by contract or waived by those consumers. If you are such a consumer, nothing in these Terms limits any of those consumer rights.

Businesses. If you are a business, you will indemnify and hold harmless Company and its affiliates, officers, agents, and employees from all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of a third-party claim regarding or in connection with your use of the Services or a breach of these Terms, to the extent that such liabilities, damages and costs were caused by you.

OTHER TERMS

Assignment. You may not assign these Terms without Company’ prior written consent, which may be withheld in Company’s sole discretion. Company may assign these Terms at any time without notice to you.

Entire Agreement. These Terms (including the Additional Terms) constitute the entire agreement between you and Company, and they supersede any other prior or contemporaneous agreements, terms and conditions, written or oral concerning its subject matter. Any terms and conditions appearing on a purchase order or similar document issued by you do not apply to the Services, do not override or form a part of these Terms, and are void.

Interpretation. The use of the terms “includes”, “including”, “such as”, and similar terms, will be deemed not to limit what else might be included.

No Waiver. A party’s failure or delay to enforce a provision under these Terms is not a waiver of its right to do so later.

Precedence. To the extent any conflict exists, the Additional Terms prevail over these Terms and Conditions with respect to the Services to which the Additional Terms apply.

Severability. If any provision of these Terms is determined to be unenforceable by a court of competent jurisdiction, that provision will be severed and the remainder of terms will remain in full effect.

INDEMNIFICATION

You understand and agree that you will indemnify, defend and hold us and our affiliates harmless from any liability, loss, claim and expense, including reasonable attorney's fees, arising from your use of our programs and any of our media, or your violation of these terms and conditions.

Medical Disclosures

NO GUARANTEES AS TO RESULTS 

​As set forth more fully in the Disclaimer, you agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources that are intended to help users of this Website succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company. 

You also recognize that prior results do not guarantee a similar outcome.  Thus, the results obtained by others - whether clients of the Company or otherwise - applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

The information and challenges are produced for informational purposes only.  Company offers courses and coaching that consists of information on career change, leadership coaching, and job interview coaching. This includes self-reflection regarding emotional triggers and behavioral patterns, self-empowerment and wellness strategies, based on research, experimentation and direct experience of the program’s founders.  

NOT THERAPY

This Website and its contents are intended for individuals who are in generally good health, are generally well adjusted, are functionally effectively, and are not in need of medical treatment (including for mental health disorders). Content does not involve the diagnosis or treatment of any medical or mental disorders and does not prevent, cure, or treat any mental disorder or medical disease. Further, this website  is not a substitute for therapy, counseling, psychoanalysis, medical treatment, substance abuse treatment, or the advice or services of a medical professional. It is your responsibility to seek independent guidance from medical professionals to the extent necessary.